Medication Therapy Management is our Specialty

What are Medication Management Services (MMS)?

Medication Management Services (MMS)  -- formerly known as Medication Therapy Management Services -- are a spectrum of patient-centered, pharmacist-provided, collaborative services that focus on medication appropriateness, effectiveness, safety, and adherence with the goal of improving health outcomes. Because pharmacists are the medication experts on the healthcare team, MMS can improve therapeutic outcomes and help patients get the most benefit from their medicines by:

  • identifying, preventing, and resolving drug-related problems
  • educating patients about their medicines and how to use them
  • consulting with prescribers when needed to improve medication use

What do Medication Management Services include?

Comprehensive Medication Review (CMR)

The CMR starts with an interview between the pharmacist and patient that usually lasts between 30-45 minutes.  During the interview your pharmacist will:

  • Make a complete and accurate list of all the prescription and non-prescription medicines, vitamins and dietary supplements you are taking.
  • Review your medical history and evaluate all medications for efficacy, side effects, drug interactions, and duplications.
  • Evaluate the need for all of your medications, and will work within established medical guidelines to ensure that any gaps in medication therapy are considered.
  • Address all of your questions and/or concerns about your medications, and will provide education about how your medications work, their possible side effects, and issues you need to be aware of.
  • Communicate with your prescriber if any changes to your medication therapy are recommended.
  • Provide you with an up-to-date medication list and written plan to address any medication-related problems that were identified.

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Disease Management

  • This is an ongoing, team-based process in which you, your prescriber, and your pharmacist work together to maximize the effectiveness of your medications in controlling particular diseases such as diabetes, high blood pressure, asthma, COPD, and others.

Follow up

  • Your pharmacist will continue to work with you to ensure that medication-related problems are resolved in the best way possible.

A BetterMyMeds pharmacist can also provide more in-depth Medication Management Services for specific conditions or health care needs, including:

  • Pharmacotherapy consults
  • Anticoagulation management
  • Immunizations
  • Health and wellness programs

BetterMyMeds is a Pharmacy consulting business specializing in Medication Therapy Management services.  It is owned and operated by Betty Chaffee, Pharm.D., of Dexter, Michigan.

Dr. Chaffee obtained her B.S. in Pharmacy in 1981 from the University of Toledo, and her Pharm.D. from the University of Iowa in 1984.  She has been an adjunct faculty member of the University of Michigan College of Pharmacy since 1984, and has practiced in many areas of pharmacy, including general hospital pharmacy, community pharmacy, Hematology/Oncology, Infusion, Homecare, and Medication Therapy Management.  She has lived in the Ann Arbor area since 1987 and in Dexter since 1994.

BetterMyMeds is dedicated to:

  • serving patients in the local community by educating them on how medicines work, how best to take their medicines, how to watch for problems, and how to discuss their medicines with their prescribers.
  • providing community pharmacies with the tools they need to incorporate MTM into workflow
  • partnering with physician practices to provide MTM and disease management services to their patients, helping their patients to live healthier lives and their practices to demonstrate higher quality of care.